What kind of payment do you accepted?
Payment welcome T/T, West Union,MoneyGram and Paypal. 30% ADVANCE DEPOSIT after buyer's confirmed order,the balance should be paid before shipping when goods are ready.
How long will it take to deliver goods?
We will deliver the goods within 1-3 days if has inventory;if out off inventory.Normal time is about 5-15days; if quantity is large, deliver within the deadline which both parties agreed.
What kind of packaging you offer?
Neutral Packing or HiGi brand Packing;if you have your own logo,also welcome.
What’s your warranty Policy?
Usually, our RMA rate is below 0.2% since we have strict quality control system. Our warranty period is 12 months.
What return goods?
What conditions should be considered to return goods?
A.Goods were delivered by HIGI
B.Goods are within our warranty policy
How long returned goods?
How long will you take to deal with the returned goods?
We will provide the first feedback within 5 working days.
Can you provide free samples?
Sorry, Free samples are not available for the high value of the goods. But after you place the OEM order, samples cost would be return.
Do you accept OEM project?
OEM order is warmly welcomed and we have lots of successful experiences in doing OEM projects.Also welcome customized projects(like gifts)
How can I become your exclusive dealer?
Well, we'd say it depends on different regions, for more details, please consult our sales representatives.
